Privacy Policy
Last updated: 21 August 2025
Teacher’s Pet AI (“we”, “us”, “our”) provides AI-assisted planning tools for educators and students. We are based in Queensland, Australia and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect, why, and your choices.
Information we collect
- Account info: name, email, date of birth (optional), and phone number (for SMS verification via Firebase Authentication).
- Usage data: messages/chats, attachments you upload (e.g., PDFs/DOCX for extraction), thread titles, and settings (class, level, topic, lesson length, theme).
- Service metadata: device/browser info, IP address, timestamps, error logs.
- Billing: handled by our payment processor (e.g., Stripe); we do not store full card numbers on our servers.
How we use information
- To provide and improve the service (generate responses, remember threads, personalise to your settings).
- To secure accounts and prevent abuse (authentication, rate-limiting, fraud prevention).
- To provide customer support and communicate important updates.
- To comply with legal obligations.
We do not sell your personal information. We use content you submit only to operate and improve the service. You can delete chats at any time from the UI; you can also ask us to delete your account (see Contact).
Retention
- Account data: kept while your account is active, then deleted or anonymised within a reasonable period.
- Chats/attachments: kept until you delete a thread or your account, subject to backups and legal requirements.
- Logs: short-term for security and debugging.
Your rights
You can access, correct, or delete your personal information, export your chats, or object to processing where applicable. Use the in-app controls or contact us.
Children
The service is designed for educators and students under teacher/guardian supervision. We do not knowingly collect personal data directly from children under 13 without appropriate consent.
Contact
Email: Contact us
Changes to this policy
We may update this policy. If changes are material, we’ll notify you in-app or by email.